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Firstsource Solutions signs strategic MoU with Monash University
Oct-31-2025

Firstsource Solutions has signed a strategic Memorandum of Understanding (MoU) with Monash University, one of Australia’s leading research and innovation institutions.

The partnership marks a major step in building a high-impact academia-industry collaboration that bridges Firstsource’s deep-domain expertise, real-world innovation and delivery capabilities with Monash’s research leadership. Through this alliance, Firstsource and Monash will work together to translate frontier research into scalable solutions that drive tangible outcomes for business, government, and society. Together, the two organizations will co-develop next generation Artificial Intelligence (AI) solutions and advance practical applications across key business sectors and core AI capabilities.

The partnership will also open structured opportunities for Monash students to gain hands -on experience through internships, placements, and live innovation projects with Firstsource -building the next generation of AI and digital talent in Australia.

Firstsource Solutions is engaged in the business of providing customer management services like contact center, transaction processing and debt collection services including revenue cycle management in the healthcare industry.

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