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One Point One Solutions’ arm to acquire two ITES firms in Latin American
Dec-22-2025

One Point One Solutions’ wholly owned subsidiary -- One Point One MENA Holdings has executed Purchase and Sale Agreement for the acquisition of 100% shares of Netcom Business Contact Centre S.A., a Costa Rica -based entity and Netcom BCC Colombia S.A.S., a Colombia -based entity. The cost of acquisition of 100% ownership of two firms is $33.37 million, which comprise of an upfront payment of $25.41 million and an estimated earn-out of $8.25 million, subject to post-closing adjustments based on EBITDA performance and excess working capital. Additional transaction-related fees are estimated at $1 million. The transaction is expected to be completed by March 31, 2026.

Netcom Business Contact Center S.A and its subsidiary -- Netcom BCC Colombia S.A.S. are engaged in the Information Technology Enabled Services (ITES) business, specializing in Business Process Outsourcing (BPO) and Contact Center services, including a focused offering in digital signature support for regulated sectors. This strategic acquisition positions the company for immediate scale and leadership in the high-growth Latin American ITES/BPO market. Through Netcom, the company gain a profitable, asset-light platform with deep expertise in Omnichannel contact center services and a high-value niche in digital signature solutions for regulated sectors. The transaction structure is aligned with prudent capital allocation: a significant portion of the consideration is performance-linked, protecting downside while rewarding future growth. Acquiring a proven operational footprint across Costa Rica, Colombia, and Panama supported by long-term contracts with blue-chip clients in banking, telecom, and government provides a resilient revenue base and a springboard for regional expansion. This would result in a better financial and operating structure for the company.

One Point One Solutions is provider of Business Process Management Services. The company’s service ranges from Data management and Business Analytics, Integrated Telephony Management, Customer Relationship Management, Sales Management, Document Management, Payment Gateway Management, Order Booking Management and IVR Solutions Management.

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