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Governance reforms take centre stage in 2025: Jitendra Singh
Dec-31-2025

As 2025 comes to a close, Union Minister of State for Personnel, Public Grievances and Pensions, Jitendra Singh has marked it as a year of governance reforms where policy interventions were designed to improve ease of living for citizens, alongside create a more enabling and work-friendly environment for government employees. These comments came during a year-end press conference, where the Minister highlighted the year-end achievements of the Ministry of Personnel, Public Grievances and Pensions, covering the work of the Department of Personnel and Training, the Department of Administrative Reforms and Public Grievances, and the Department of Pension and Pensioners’ Welfare. 

Singh further noted that guided by the principle of minimum government and maximum governance, 2025’s reforms focused mainly on simplifying procedures, reducing pendency and use of technology to make government more responsive and citizen-centric. Besides, he said that governance outcomes in 2025 reflected a maturing reform process, where digital tools, institutional innovation and human-centric approaches were brought together to deliver tangible improvements in public service delivery.

Highlighting pensioner welfare initiatives, Minister said the Digital Life Certificate Campaign 4.0, conducted in November 2025, was the largest ever, generating 1.68 crore digital life certificates across 2,000 districts, sub-divisions and cities, with more than 1.01 crore certificates submitted using face authentication technology. He said digitisation of pension sanction and payment tracking through the Bhavishya platform continued to expand, while pension grievance redressal reached its highest level in any calendar year, with over 1.12 lakh grievances resolved. 


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