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Emerald Finance introduces WhatsApp-based withdrawal feature for EWA customers
Jan-06-2026

Emerald Finance has introduced a WhatsApp-based withdrawal feature for its Earned Wage Access (EWA) customers. This new feature enables eligible employees of partner organizations to initiate withdrawal requests directly through WhatsApp, providing a simpler, faster, and more accessible channel for availing earned wages. 

The feature has been designed to enhance customer convenience while maintaining robust authentication, audit trails, and compliance with applicable regulatory and data protection requirements. The introduction of this feature is aligned with the company’s ongoing efforts to leverage digital channels to improve user experience and operational efficiency. 

Emerald Finance is involved in providing financial services with a paramount focus on small and medium enterprises (SMEs) in corporate and non-corporate sector.


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